Voice of the Customer Presentation at SCUP

As competition for students heats up, marketing your campus is more important than ever

David Coleman and Tom Van Landingham gave a talk at the Society for College and University Planning North Central Conference on the importance of Voice of the Customer Analysis to Campus Planning. They used the college visit tour and the affect of campus appearance on student application rates as a case study. They discussed ways to acquire non-biased feedback from students through voice of the customer surveys and demonstrated how this feedback can be translated into actionable campus improvement plans.

To view the “Voice of the Customer – Your Campus Through Teenage Eyes” click here. It runs approximately 6 minutes.

Two Christner Presenters at NOMA’s International Conference

The National Organization of Minority Architects (NOMA) held their 37th annual international conference and exposition in St. Louis, this year.  The conference was sponsored by Christner, and was organized and orchestrated by Richey Madison, Christner’s Business Development Manager.  Two representatives from Christner presented at the conference, including:

Tom Van Landingham, Associate Principal, presented a case study on Integrated Project Delivery and Lean Construction, focusing on the 2009 ASHE Vista Award-winning Neonatal Intensive Care Unit at SSM Cardinal Glennon Children’s Medical Center.

Laurel Harrington, RLA, ASLA, LEED with Dr. Emmanuel Ajuzie, Phd., Associate Professor, Lincoln University, presented an overview of Lincoln University’s Institute for Integrated Agriculture and Energy -  a unique sustainable demonstration farm.

John Reeve and David Coleman Present to the NACUBO International Conference 2007

“Radical Transformation: Investing in Renewal at Tulane University,” with Yvette Jones, Tulane University, and John Reeve and David Coleman, NACUBO International Conference, New Orleans, 2007

When Hurricane Katrina struck New Orleans, two-thirds of Tulane’s campus was affected by flood water and the school was forced to close, thereby displacing all of its student, faculty, staff and administration to temporary locations across the country. In response this disaster, Tulane drafted a bold “Plan for Renewal” that sought to reinvent the University. This session will present the development of the strategic facility plan that allowed Tulane to leverage the disaster to advance a new institutional vision. Some issues that will be discussed include: structuring the process for rapid results after a crisis, maximizing the opportunities of vacated space with minimal capital investment, and alternate approaches to organizing student-centered services.

John Reeve and David Coleman Present to the SCUP Southern Region Conference 2007

“Enhancing Student-Centered Services at Tulane after Katrina,” Society for College and University Planning Southern Region Conference, John Reeve and David Coleman, Virgin Islands, 2007

When Hurricane Katrina struck New Orleans, two-thirds of Tulane’s campus was affected by flood water and the school was forced to close temporarily. In response, Tulane drafted a bold “Plan for Renewal” that sought to reinvent the University. This session presented a portion of the strategic facility plan that sought to leverage the disaster to improve access and convenience of student-centered services on the Uptown campus within the context of tight fiscal constraints as the University recovered from the storm.

Christner’s Design Featured in American School & University

The Westminster College Wallace H. Coulter Science Center is featured in the 2005 American School & University American Architectural Portfolio.

Read the article:

American School & University 2005 Architectural Portfolio